How we collect your information

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We collect your information when you complete our online form to make a booking for one of our Woolly Felters Workshops, email or phone us with an order for one of our products, or purchase one of our items from this website or our online Woolly Felters Etsy shop. The information we may collect, should you want us to, would include your name, address, email address.

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What we do with it

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We use your information to send you details of our workshops, any events we are taking part in and to send you products you have ordered from us online or on the phone. We store your information on our UK server and with our Know How Cloud provider which backs up all our data.

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Who we share it with

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We do not share your personal details with anyone apart from our secure IT service. Regarding our payment process, your credit card details are securely processed on our behalf by our secure payment service providers Paypal and Elavon. We do not share or swap your details with anyone else.

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Changes to your personal details

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If you want to update, access or delete the information we have about you, or you have any questions, we can be contacted via our email address: info@woollyfelters.com